Silo Ink’s FAQ

1.        The Last Ink Cartridge You’ll Ever Buy.  How?

Silo Ink cartridges are made to be refilled.  Instead of force feeding ink back into a cartridge which leads to a big mess, our cartridges are made to be refilled. 

·         There is an ink port on the cartridge where the ink is refilled.

·         Our refill bottles come with a nose tip which fits directly into the ink port.  Needles and syringes are no longer needed to refill cartridges.

·         The computer chips on Silo Ink cartridges (if applicable) automatically resets every time you take out the cartridge for a refill.  Once you install the cartridge back into the printer, the printer reads it as a full cartridge. 

2.        Will it work for my printer?

Silo Ink refillable cartridges work with over 350 Brother, Canon, Epson, and HP ink jet printers.  To check compatibility, please click the “Find my printer” button at http://www.siloink.com.

3.        How’s the ink quality?

We have done our due diligence and have found that cheap ink is, well, cheap.  Statistically it would cost the consumer more due to printer malfunctions and lost productivity, not to mention a big pain in the…headache.  We spent months looking for the right manufacturer of ink jet ink from around the world.  We finally picked the best one, out of Germany.  The ink is so similar to original manufacturer’s inks that 4/10 people surveyed thought that our ink was actually better than the manufacturer’s ink!  We have some side by side comparisons so that you can see for yourself.  http://siloink.com/wp/color-test/

4.        I’ve tried to refill my own cartridges before.  It is a big mess and it doesn’t work half the time.  How are yours different?

What you were doing before was probably a syringe and needle process of force feeding ink back into a cartridge that wasn’t meant to be refilled.  Our cartridges are designed to be refilled, and the refill bottle comes with a nose tip to make refills that much easier.  We can’t promise you that you won’t get a drop or two of ink on your hands the first time you do it.  But once you get proficient at doing it, you’ll see just how easy and clean it is. 

5.       How much can we save with your products?

While the initial cost is higher than your normal set of cartridges, you will save up to 80% in the long run.  Each bottle of refill ink can refill a regular sized cartridge 10x, and each bottle retails for $15.  That’s just $1.50 per refill! 

6.       Do you guarantee your products?

We completely back our products 100%.  If you are not satisfied with your Silo Ink purchase, we will offer you a 100% money back guarantee. 

7.       Have a more specific question in mind? 
      Contact us at 408 905-7710 or email us at sales@siloink.com.